Shipping policy

At Light E-Bike, we’re committed to delivering your electric bikes and scooters quickly, safely, and reliably across the UK.

📦 Delivery Time

• Standard Delivery: 2–4 working days

• Express Delivery: 1–3 working days (for eligible products)

We process all orders within 24 hours of confirmation. You'll receive tracking information once your order has been dispatched.

🚛 Shipping Partners

We work with the UK’s most trusted courier services:

• DPD – For fast, tracked delivery with real-time updates

• Royal Mail – For smaller parts and accessories

• ParcelForce – For large items like e-bikes and heavy scooters

🏴☠️ Free UK Mainland Delivery

We offer free shipping on all orders within the UK 

📍 Tracking Your Order

Once your order is shipped, you will receive a tracking link via email or SMS. You can check your order status anytime.